Patient Reviews
Patient Reviews
We invite you to explore the reviews from our patients to see why Smith & Smith Endodontics is a trusted choice for endodontic care in Florence, AL. Our patients frequently praise our compassionate approach, state-of-the-art treatments, and commitment to making every visit as comfortable as possible. From successful root canal retreatment to advanced surgical endodontics, the feedback highlights our dedication to exceptional care. Take a moment to read their experiences and discover how Drs. Wilder and Carol Smith, along with our friendly team, can help you achieve optimal oral health.
"Great staff very neat and attentive will only use them in future doc is very great as well :)"
"This place is great! First time and I had to have an old root canal redone. It was pretty extensive but Carol was great! My chronic tooth pain is gone with very little soreness. I am very pleased! The whole staff was great. It is evident they enjoy working there! I give it 5 stars!"
"Everyone was friendly and helpful. Dr. Carol Smith was fantastic, down to earth, and explained everything thoroughly. Sadly, I cannot have her for my regular dentist, because she only does Endodontics!"
"OUTSTANDING!!"
"It was great. Carol was super!"
"Very professional, procedure was done in a timely manner with very little discomfort!!!"
"Second time I have used Dr Smith . I was very impressed both times. Would highly recommend him!"
"Very nice office…ALL were friendly, knowledgeable and easy to deal with. Thanks guys!"
"Good experience!~ Everyone was personable and knowledgeable explaining process and procedures."
"Easily 5 stars. No pain during and no pain after. Dr.Smith is great at his profession"
"They were able to get me in quickly, took care of my dental issue with skill & professionalism, and everyone there genuinely cared that I was taken care of. Anyone who has ever had a toothache knows it’s just awful and relentlessly painful, so this level of service was greatly appreciated."
"I was pleased with my experience at Smith & Smith Endodontics. The staff is very friendly. I especially was impressed by Dr. Carol and how thoroughly she answered my questions about upcoming my procedure."
"They are the best!"
"Dr Smith and staff are remarkably professional and knowledgeable. Great team of whom I have complete confidence!"
"Dr. Carol Smith was exremely thorough evaluating whether I needed a root canal. It was clearly evident her main objective was the well-being of her patients and not performing unnecesssry services. She was extremely pleasant and very informative. I didn't need a root canal at the moment, but when I do, I will definitely go back to Smith & Smith."
"Professional, up to date equipment, efficient."
"Every one was very professional and nice. They worked me into their schedule as I was in a lot of pain. Dr Smith and his assistant did a fantastic job! Explained what my problem was and fixed the problem. Thank you for the job you do!! 10/10!!"
"Wonderful caring staff and doctors❤️"
"Endodontist ran behind, but it was fine. He apologized. I assume he fit in individuals that were scheduled Friday (weather alert day). He explained procedure, he kept my nerves numb and he showed me final results. Shots were also painless. He attempted to distract with jokes. Assistant gave me Ibuprofen. Never had any pain even two days out (now)."
"Dr. Carol Smith is amazing! She listened, asked questions, and made sure I was comfortable and doing ok doing the procedure. Great office staff as well."
"10/10!!! I have had sinus infection for 2 months off and on. X-rays indicated an abscess that I had no clue that I even had. I went to Dr Smith expecting one root canal but required two. Dr Smith took care of me in one visit! I am not a fan of dental visits but, I must say, I felt NO discomfort at all."
"Everyone at this office is super accommodating and Dr. Carol Smith is sweet and easy to talk to. Explains everything in detail! Thanks"
"Service is always exceptional! Can't feel the injections. Had 2 root canals with only minimal pain afterwards controlled with Ibuprofen. Only endodontist I will use! Highly recommend!"
"From Nicole greeting you when you enter to Dr Wilder Smith’s insane sense of humor, it was a great experience. Dr Smith is about solving the issue and not making money which is awesome. Very thorough, detailed, and handles you with care. Highly recommended."
"Honest, gentle and caring Dr and staff. Expensive but worth it."
"Top notch expertise. You're paying for a professional who spent years perfecting their techniques. That equipment cost big $$$ but it also gives your teeth top notch care. I highly recommend Smith and Smith"
"Simply the Best! Tooth#29 may it rest in peace! Retired Dental Hygienist."
"Very good! Super polite nice and helpful!"
"I had a double root canal. It was done thoroughly but quickly, and everything was explained very well. . Everybody was very friendly."
"Dr. Wilder Smith has primarily been my Endodontist for years. I would not recommend going anywhere else. He and his staff have always been very professional and competent."
"Dr. Carol Smith is fabulous! She is very caring and gentle. She is professional and knowledgeable. She made me feel confident in her right away. The staff is courteous, friendly and helpful."
"Extremely well taken care of by everyone involved. Highly recommend Dr. Carol and staff"
"I had a particularly difficult root canal done with Dr. Smith. The root system of the tooth was unusual to say the least, and I don’t think anyone else could have saved it. He was very kind and compassionate about any discomfort I had and quickly remedied it. His calm and professional manner put me at ease (I have a lot of anxiety!) and I am very thankful for getting away from the pain of a tooth gone bad. He is an amazing endodontist!"
"Entire staff, including Wilder and Carol Smith, is so nice, helpful and truly seem to care, which is rare. Would definitely recommend"
"I can’t say enough nice things about the staff at Smith & Smith Endodontics! From the nice lady at the check in counter to the super helpful lady at the payout window! Dr Smith is a comedian he turned a dreaded procedure into a pleasant visit. He kept my mind off of it and left me in no pain getting a root canal 🦷 overall pleasant experience!"
"Great painless experience"
"Helped with my nervousness and very helpful through whole visit would recommend."
"Dr. W. Smith was great. I could not have asked for a better experience. He lessened my anxiety with kindness and laughter. He was able to fix a tooth I was afraid was going to need to extracted. Thank you."
"Dr. Carol Smith did a root canal for me and I am very pleased. Through the years I have had several root canals with no trouble and she continued that trend for me. She was very competent and also very pleasant. She explained the procedure, kept me updated and answered all my questions. I was very comfortable and had no pain. When the feeling returned as the anesthesia wore off, still no pain. I highly recommend her. And all the staff members that I dealt with were great too."
"Grateful that they were honest with me. She explained my options and I ended up not getting a root canal as I had planned."
"Appreciate them so much for working me in before I went out of town."
"Very polite, explained to me what they would be doing. I am not a fan for dentists period…and I’m sure not many people are. I will say they went above and beyond helping me get through it and with little to no pain at all. It was infected for a long time and no one caught it."
"My daughter had to have a root canal at 12 years old in January of this year. These people are amazing! After a great experience with her, I set my husband up with them for a root canal Wednesday of this week. He had nothing but great things to say! My daughter had Mrs Smith and my husband had the Mr. They are both wonderful! Dennis (husband) said he heard terrible things about a root canal his entire life and was blown away at how easy and painless the procedure was! Will be using them anytime we need a root canal!"
"Smith & Smith are truly the “root canal specialists” as advertized! I was provided with all the information needed to make an informed decision. I was able to have the procedure with local anesthetic, providing comfort and with absolutely no pain. A very clean, pleasant environment. The staff are professional, friendly, and will treat you with all respect and kindness."
"Dr Smith is a wonderful a Dr and cares a lot about his patients . I highly recommend him and his staff ."
"Pleasant experience and entertaining for sure."
"I’d much rather see Drs. Carol & Wilder Smith at a restaurant or ball game. Yesterday they both made me feel comfortable performing a root canal on my back tooth not easy to get to. They also have a top notch team."
"I had a root canal. It was a very quick procedure and done very well. I had almost no pain or swelling the next day. Everybody was very friendly."
"Great experience for a root canal. The entire procedure went just as they explained. Virtually painless procedure."
"I am very pleased with Dr. Smith, his patients well being is his top priority. Everyone on the staff is so supportive and efficient. Our community is fortunate to have “ both” Dr. Smiths to care for our Endodontics needs."
"A big shout out to Dr. Smith & his staff for the excellent care that I received during my dental procedure. I admit I was a little nervous, but Dr. Smith’s funny jokes helped me feel more relaxed! Highly recommend,"
"Dr. Carol Smith did an excellent job explaining my options and with no judgment. She did an excellent job, and all my dental anxiety was gone before I even got the numbing shot. I wish they could be my regular dentist."
"Dr. Carol Smith did my root canal today and I am so impressed. My tooth was difficult, but she did great. I was super nervous and she made me feel comfortable, they even gave me a pillow and blanket. Overall, a wonderful experience. The lady who helped Dr. Smith was also great along with the front desk ladies. I highly recommend this office for any root canal needs."
"Both Dr.Carol Smith & Dr.Wilder Smith did my root canal. Extremely professional & explained every detail of what they were doing. This was my first root canal - never felt the shot to numb my mouth. Fantastic service - highly recommend them!"
"I've had two root canals performed by Dr. Smith and I can say without reservation, he is EXCELLENT at his craft. He makes certain you are pain-free and takes an inordinate amount of time to explain what he plans to do and how he will accomplish your successful procedure. He is an expert at putting your fears to rest and makes certain you are relaxed. I would highly recommend him to anyone."
"Dr. Smith is AMAZING! He always makes me feel at ease every time I've been in his office. Would highly recommend!"
"Very nice staff. Great place to get a root canal"
"I can't say enough good things about these people. I was skeptical about all the other reviews that said you don't feel him numbing but folks take it from this big chicken I never felt the needle."
"Fantastic office. No frills, clean, quick and good price. Had my first ever dental procedure in my life. I needed a root canal in a molar and was a little nervous. The Doc came in with some dad jokes and kept it light. Very personable. The staff is great. The root canal never hurt. What ever the anesthesia is, I never felt them administer it and I was completely numb. He’s so fast and thorough It was over quick. Turns out I needed another root canal on a molar on the other side of my mouth. They fit me in and the second root canal was painless too. I was prepared to suffer and it was completely and totally pain free. Amazing. A+ place. If you are shopping for a root canal place just go here."
"I was terrified to get my first root canal. My root canal never hurt, ever. Dr. Smith is super competent and thorough. Highly recommend!"
"Dr Smith is a ninja level endo ROCK STAR! Referred with a tricky, extremely painful infection deep within my extensive crowns. Not only did he masterfully correct and cure my issues, he saved all my extensive prior work. Can't express enough appreciation for this professional, caring dental artist."
"Doctor Smith helped me second time. Very professional and human approach. He solved my long-term suffering without pain. Thank you for your great work!"
"Couldn’t ask for a better experience. Completely painless root canal. I was so fearful and anxious, but ….no zero pain. Thank you all"
"Just so you know I am not fond of going to the dentist and really dreaded going in for a root canal, but let me tell you they are absolutely fantastic. Dr. Carol Smith did my root canal and she was excellent along with the office staff. They were very friendly along with being very professional. I would highly recommend them. Thanks and keep up the good work."
"Dr. Wilder Smith is the best!!! He has done 3 root canals on me & I have not had any problems at all afterwards. I have never had to have prescription pain medicine afterwards & all 3 times I went back to work. He is so gentle that I have never felt the shots to numb my mouth. I also have TMJ & I have not had any problems with TMJ after my root canals. He deserves more than 5 stars!!!?"
"My wife' s tooth had been hurting for weeks before she came to see Dr. Smith. Dr. Wilder Smith fixed her up in one visit! Excellent service and professionalism!"
"Wonderful service. Both doctors went above and beyond to help with my root canal. Amazing people."
"Makes root canals fun, really! Great service and professional staff."